Do you have more than 10 employees at your location, or a busy sales or customer service centre?
Enterprise Voice PRI service can offer your business many advantages over regular business lines by providing a digital 2-way connection for your incoming and outgoing local and long distance calls.
Benefits
Greater flexibility - Adjust trunks handling inbound and outbound calls if you’re overwhelmed by business demands or seasonal fluctuations.
Better customer service – Assign a Direct number (DID) to each employee to improve customer accessibility.
Reduced costs – Faster call connection, and enhanced routing supports more users with fewer trunks and less hardware.
Improved productivity – Screen calls or facilitate computer telephony integration by routing calls on incoming caller ID.
Standard Features
- Digital Access Trunk with ISDN Signaling and 23 voice channels (1 D-Channel for signaling)
- Two-way connection to the PSTN for each voice channel
- Access to services (411, 611, 711, 911)
- Caller name and number identification
Optional Features
- DID numbers
- Reserved DID numbers for future use
- Release Line Trunking
- Back-up D-channel
- Additional call routing and overflow routing options
